Course Details | Embold Inc.

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Expert Insight Videos:

The Ethics of Business Decisions

Treat Feedback As Data

Every Interaction Leaves a Mark

Courses (click for detailed description):

Developing Your Business Ethics

Becoming More Professional through Business Etiquette

Gaining a Positive Perspective on Feedback

Learning from Failure

Acting with Diplomacy and Tact

Navigating Challenging Situations with Diplomacy and Tact

Keeping Business Calls Professional

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Expert Insight Videos:

Leadership is a Mindset

How To Be Persuasive

Better Delegation

How to Energize Others

Courses (click for detailed description):

Building Personal Power through Influence

Leveraging Emotional Intelligence

Building a Leadership Development Plan

Assessing Your Own Leadership Performance

Leading through Positive Influence

Influence Others with Political Savvy

Taking Your Team to the Next Level with Delegation

Getting What You Expect from Your Delegate

Becoming an Inspirational Leader

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Expert Insight Videos:

Keep Your Messages Clear and Concise

Listening Requires Caring

Email and Emotions

Preparing for an Effective Presentation

Courses (click for detailed description):

Choosing the Right Interpersonal Communication Method to Make Your Point

Clarity and Conciseness in Business Writing

The Art and Science of Communication

Making an Impact with Non-verbal Communication

Do We Have a Failure to Communicate?

Audience and Purpose in Business Writing

Using Active Listening in Workplace Situations

Become a Great Listener

Listening Even When it's Difficult to Listen

Writing Effective E-Mails and Instant Messages

Taking Effective and Professional Notes

Using the Parts of Speech

Getting the Details Right: Spelling Basics

Abbreviating, Capitalizing, and Using Numbers

Creating Well-constructed Sentences

Troublesome Words and Phrases: Common Usage Mistakes in Writing

Using Punctuation Marks

Conquering the Challenges of Public Speaking

Writing and Preparing an Effective Speech

Planning an Effective Presentation

Building Your Presentation

Ensuring Successful Presentation Delivery

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Expert Insight Video:

Getting Value out of Technology

Courses (click for detailed description):

Reaching Efficient Solutions with Computational Thinking

Enabling Business-IT Collaboration and Strategic Alignment

Achieving Digital Dexterity

Leveraging Social Media for Persuasive Communication

Keeping Your Skillset Current in the Digital Economy

Embracing the Cloud for Business Efficiency

Big Data Fundamentals

How Blockchain Technology is Transforming Businesses

Preparing for the Additive Manufacturing Revolution

Transforming the Workplace Using Artificial Intelligence

Using Robots and RPA in the Workplace

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Professional Skills - Course Topics

Reliability - integrity and responsibility in professional settings

Work Ethic - effective work habits, personal accountability and determination to succeed"

Punctuality - arriving to commitments on time and ready to contribute

Discipline - abiding by guidelines, demonstrating self-control and staying on task"

Teamwork/Collaboration - building collaborative relationships and working effectively as part of a team

Professionalism - demonstrating honesty, dressing and acting appropriately/responsibly and learning from mistakes"

Learning Agility - continuously learning new information and skills

Critical Thinking/Problem-Solving - exercising strong decision-making skills, analyzing issues effectively and thinking creatively to overcome problems"

Leadership - leveraging the strengths of others to achieve common goals, coaching and motivating peers and prioritizing/delegating work"

Creativity/Innovation - being original and inventive, communicating new ideas to others and drawing on knowledge from different fields to find solutions"

Oral and Written Communications - articulating thoughts and ideas clearly and effectively in written and oral forms

Digital Technology - understanding emerging technology and leveraging technology to solve problems, complete tasks and accomplish goals"

Global/Intercultural Fluency - valuing, respecting, and learning from diverse groups of people"

Career Management - becoming a self-advocate and articulating strengths, knowledge and experiences relevant to success"

Essential Customer Service Skills

Being an Effective CSR (Customer Service Representative)

Habits of Highly Effective People Video Series – Stephen Covey