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Communicating with Confidence


Communicating with confidence is critical to your message being successfully received. Feeling confident in a high stakes situation is not always easy but with effort, confidence can be cultivated and improved.

In this course, you'll learn about being an effective speaker. You'll discover ways to prepare, techniques to avoid being nervous and how to use your voice and body language to communicate with self-confidence.

Lesson Objectives

  • recognize factors that determine a speaker's effectiveness in business settings

  • identify techniques for overcoming nervousness about speaking in front of others

  • recognize steps for preparing content for effective communication

  • recognize methods for using your voice effectively in business communications

  • identify ways to use body language to communicate confidently and effectively

Expected Duration (hours)

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