Effective Team Communication

 

Overview/Description
It's vital to maintain open, effective communication when working on a team. However, it's all too easy for teams to adopt bad habits. Without realizing how badly it affects your team, you or another team member may communicate in ways that lead to misunderstandings in teamwork, cause unnecessary conflict, keep others from having their say, and prevent collaboration. In this course, you'll learn about different verbal barriers to effective team communication and strategies for overcoming them. But speaking is only one part of communication; effective team leadership is about listening too. So you'll also learn about some active listening techniques that can help you be a better listener when managing teams.

Lesson Objectives

• recognize examples of jargon and bluffing as verbal barriers to effective communication

• recognize examples of polarizing a team, screening ideas, and crushing ideas as verbal barriers to communication

• identify strategies for maintaining open communication during team meetings

• match strategies to the types of communication barriers they can help you overcome in team meetings

• recognize why active listening is important for healthy team communication

• recognize examples of inquiring and acknowledging as techniques for active listening in a team setting

• recognize examples of reflecting and suspending judgment as techniques for active listening in a team setting

• use strategies for improving team communication and active listening

 

Expected Duration (hours)
0.5