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The Art and Science of Communication


There is a science behind communication, including how we react neuro-physiologically to others – through verbal communication such as their words and tone, as well as the non-verbal communication of their actions and body language. There's also an art to communication, allowing your authentic self to shine through and allowing the exchange with another person to unfold naturally. In this course, you’ll learn about the art and science of communication. You’ll explore techniques for connecting with your audience and building trust with them so that your communication intention is clear and understood. You’ll also learn the basic principles of assertive communication that is positive and not aggressive

Lesson Objectives

  • identify situations that benefit from sharing communication responsibility

  • recognize behaviors that promote making connections with people

  • identify ways to show interest when communicating with others

  • categorize questions that help to strengthen a communication connection

  • identify the basic principles of assertive communication

  • recognize ways of connecting with your audience

Expected Duration (hours)

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